PRIVACY POLICY

Effective Date: 28/08/25
Website: https://www.salsasamosa.co.uk
Business: Salsa Samosa, Box 1, James Street, Pennywell Road, Bristol, UK

At Salsa Samosa, we value your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK data protection law.

Information We Collect

When you use our website, order food, or contact us, we may collect:

Personal details such as name, phone number, email address, and delivery address.
Payment details (processed securely by third-party providers; we do not store card details).
Technical information such as your IP address, browser type, and how you interact with our website.
Order history and preferences to improve your customer experience.

How We Use Your Information

We only use your personal data for legitimate business purposes, including:

Processing and delivering your orders.
Responding to enquiries and providing customer support.
Sending service updates or offers (if you’ve opted in).
Improving our website, services, and menu.
Meeting legal, regulatory, or tax obligations.

Sharing Your Information

We will never sell your data. We may share information with:

Delivery partners (e.g., Deliveroo, Just Eat, Uber Eats) to fulfil your orders.
Payment processors to complete transactions securely.
IT and hosting providers to keep our website running smoothly.
Authorities where required by law.

Cookies & Tracking

Our website uses cookies and similar technologies to:

Remember your preferences.
Analyse website traffic and improve performance.
Support marketing and advertising.

You can manage or disable cookies in your browser settings.

Your Data Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your data (where legally possible).
Restrict or object to how we process your data.
Withdraw consent for marketing at any time.

To exercise these rights, please contact us using the details below.

Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes outlined above, or to comply with legal and tax obligations.

Security

We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: hello@salsasamosa.co.uk
📍 Address: Salsa Samosa, Box 1, James Street, Pennywell Road, Bristol, UK

If you are not satisfied, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.